Refund policy

Easy 7-Day Returns

We offer an easy 7-day return policy. Customers may request a return within 7 days of receiving their order.

Return Eligibility

To qualify for a return:

  • The item must be unused, unworn, and in its original condition.

  • All original packaging, tags, accessories, and labels must be intact.

  • Proof of purchase (order confirmation or invoice) must be provided.

  • The return request must be raised within 7 days of delivery.

Non-Returnable Items

The following items are not eligible for return:

  • Personal care and hygiene products

  • Used, damaged, or altered items

  • Clearance, sale, or promotional items

  • Customized or made-to-order products

  • Gift cards (if applicable)

How to Request a Return

To initiate a return, please contact our support team with the following details:

  • Order Number

  • Product Name

  • Reason for Return

  • Photos or videos (for damaged, defective, or incorrect items)

Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with supporting photos or videos. After verification, we will arrange a free replacement or issue a refund, as applicable.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved:

  • Refunds will be processed to the original payment method.

  • Refunds are typically completed within 3–5 business days after approval.

  • COD orders will be refunded via UPI or bank transfer.

  • Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect item.

Return Shipping

  • Return shipping charges are the responsibility of the customer unless the item received is damaged, defective, or incorrect.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Order Cancellation

Orders may be cancelled before dispatch for a full refund.

Once an order has been shipped, cancellation requests cannot be accepted and the standard return policy will apply.

Important Note

We reserve the right to reject any return request that does not comply with the conditions outlined in this policy.

Contact Us

For any questions regarding returns, refunds, replacements, or cancellations, please contact our customer support team.